This episode meets three boys at different stages of their school life. Twelve-year-old Louie has just started secondary school at Frederick Bremer; he struggles to make friends and starts to bunk off. With his attendance record steadily getting worse, it's time for home support worker Emma Austin to step in. Devonté, who's also 12, is another of Mrs. Austin's charges. He loves rap music and is constantly found playing songs through his phone in lesson time and rapping at inappropriate moments. Due to his responsibilities at home, helping to care for his mother, Devonté relaxes at school instead, and often gets into trouble. Charlie, who's 16, is one of the top students in his year group, but the pressure of exams is resulting in panic attacks. He finds that playing music helps him relax. His band are going to play at the school concert, but will he get over his nerves and manage to perform on stage in front of 200 other pupils?
